Mentions légales

LEGAL NOTICE

Company Name  
Galeria Reino Co., Ltd.

Store Name  
Zen Kakejiku

Representative  
Akio Tomita

Location  
Takaramachi 3-11, Fukuyama, Hiroshima, Japan

Email Address  
info@reino-art.com

Website  
https://zenkakejiku.com

Product Prices  
All prices are listed on each product page.

Additional Fees  
Worldwide shipping is included in the listed product price unless otherwise stated.  
Customers are responsible for any customs duties, import taxes, or local fees that may apply in the destination country.

Payment Methods  
Credit Card, PayPal, Shop Pay, Google Pay, and other payment methods available at checkout.

Order Processing & Delivery  
Ready to Ship items are typically dispatched within several business days from Japan.  
Made-to-order items may require additional production time before shipment. Estimated lead times are shown on each product page.

Returns & Exchanges  
Due to the nature of handmade and one-of-a-kind items, returns and exchanges are generally not accepted unless the item arrives damaged or incorrect.

If there is a problem with your order, please contact us within 7 days of delivery.

Cancellation Policy  
Orders cannot be canceled once production or shipment preparation has begun.

Contact  
For questions regarding products, shipping, or orders, please contact us by email.